New Video Conversion UpdateNovember 8, 2008
Ever wonder what’s happening with your video after it has been uploaded?
We’ve had an automated video upload and conversion system for over a year now. We have a cluster of distributed conversion servers that makes conversion almost always instantly available. In order to make your video process as non-technical as possible, we’ve been auto detecting information about your video after the video upload is complete and the conversion begins. This process allows us to identify and eliminate non-video files such as EXEs as well as know the size, length, video aspect ratio (4:3 or 16:9), and internal codec of the video. We have always taken the path of allowing the widest range of uploads possible instead of mandating a specific upload format.
We’ve just finished a new update to our video conversion functionality which improves our ability to provide status back to you in real time after you’ve uploaded your video. We’ve expanded the information that we’ll provide to include such helpful information as the time that we expect the processing to be complete.
We also have video conversion functionality designed specifically for the benefit of organizations:
– a priority system so conversions for paying customers and organizational partners will be moved ahead of non-paying customers. Due to our ability to add conversion servers to our cluster very quickly, this will be almost unnoticeable to most free customers.
– the ability for organizations to have dedicated video conversion servers that only serve conversion requests from a particular organization. These servers can be reserved for virtual private conversions or organizations that use the API or other video self hosting tools that we offer.
Internally, the conversion update also helps to provide a wider range of data around conversions so that we can be prepared for some more upcoming improvements to our video platform. Not that they ever occur 😛 but we’ve also are able to now collect very granular and specific data about any errors during conversions. We’ll know for instance if an error is a failure on the part of a single conversion server. If it is, we’ll move the file to a different server for conversion and identify the broken server immediately to our support personnel.